At Xclusive Detailing, we value your privacy and are committed to protecting your personal information. This SMS Privacy Policy outlines how we collect, use, and safeguard the data we gather when sending text messages. Please read this policy carefully to understand our practices.

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1. What Information We Collect

When you book with us or opt in to our text messages, we collect the following personal information:

Phone Number: We use your phone number to send you messages about your appointment, and, if you have opted in, promotional messages about our services.

2. How We Use Your Personal Information

We use your phone number to send SMS messages related to our detailing services.

Service messages, sent to customers who book an appointment: booking confirmations, appointment reminders, a notice when your technician is on the way, and a notice when the work is complete.

Marketing messages, sent only to customers who check the optional box on our booking form: special offers, promotions, and events.

3. Consent

By providing your phone number when you book, you consent to receive service messages about that appointment. Marketing messages are sent only if you separately opt in by checking the box on our booking form. Consent to receive marketing messages is not a condition of purchase.

4. Opting Out

You can opt out of receiving SMS messages at any time by replying "STOP" to any of our texts. Reply "HELP" for help, or call us at 847-501-0456. Message frequency varies. Standard message and data rates may apply.

5. Data Security

We take appropriate measures to protect your personal information and ensure its confidentiality. Our systems are secure. Mobile phone numbers are never shared with third parties or affiliates for any purpose.

6. Contact Us

Xclusive Detailing, operated by Nicholas Waters
8207 Huntley Road, Crystal Lake, IL 60014
support@xdcustoms.com
847-501-0456